Here are a few things you could try:
Enter the email you used when you completed the download form to receive a 24 hour direct access link.
Have you completed our download form? If not, start here.
Be sure to use the same browser to access the downloads as you used to complete the form.
Check your browser settings to ensure that cookies are enabled.
If you have any issues, please contact us at email@example.com. We’ll make sure your requested resources reach you.